How do I cancel my subscription?
Jeff Cangialosi
Last Update 3 months ago
1) Connect wallet
Make sure that you are connecting the wallet that you used when checking out and paying for the subscription initially. Once connected, you will see any subscriptions listed that you paid for with that wallet.
2) Locate company & subscription
On the lefthand side of the page you will see the company name and underneath the company you will see the name of the plan you have subscribed to.
3) Click on the subscription and click cancel in the top right
Once you click on the subscription name, you will see all of your subscription details. In the top right corner, you will see an option to cancel.
Note that you can also edit your authorization underneath the payment method section if you just want to lower your authorization or remove it completely. If you see a red message next to authorization, it means that the next payment will not be successful without an increase in authorization.
